Terms & Conditions
A legal disclaimer
HPC Renewable Energy is a division within HPC Design & Build Ltd. This site is operated by HPC Design & Build Ltd, with all references to the terms "us", "we", and "our" referencing HPC Design & Build Ltd. This website is offered by us, HPC Design & Build Ltd, to the user, conditioned upon your acceptance of our terms, conditions, policies and notices stated here.
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By visiting our site and/ or purchasing something from us, you engage in our "service" and agree to be bound by the following terms and conditions, including any other terms or policies outlined in this page, or made available anywhere else on this website. These terms and conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
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By accessing any parts of the site, you agree to be bound by the terms and conditions. Any new features, sections, tools or pages that are added to the website are subject to the terms and conditions stated. If you do not agree to all the terms and conditions stated, you may not access the website or use any of the services offered.
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We reserve the right to update, change or replace any part of these terms and conditions on the website. It is the users responsibility to check the terms and conditions regularly for changes. Your continued use of/ access to the website following changes to the terms and conditions constitutes acceptance of the changes made.
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Our store is hosted by Wix,, they provide an online e-commerce platform for us to sell products, bundles and services to you.
Section 1 - Prohibited Uses
In addition to any other restrictions set out in these Terms & Conditions, you agree to not use our website or any of its content:
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a) for any unlawful or fraudulent activity;
b) to solicit others to participate in any unlawful or fraudulent activity;
c) to violate any applicable international, national, or local laws, regulations or ordinances;
d) to infringe upon or misuse our intellectual property rights or those of others;
e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against others based on gender, sexual orientation, religion, ethnicity, race, national origin, or disability;
f) to submit false, inaccurate, or misleading information;
g) to upload or transmit viruses, malware, or any other type of harmful code that may affect the functionality or operation of the website, our services, or any related systems;
h) to collect or track the personal information of others without consent;
i) to engage in spamming, phishing, pretexting, crawling, or scraping of our website or its content;
j) for any offensive, or immoral purpose; or
k) to attempt to interfere with or bypass the security features of this website, our systems, or any related websites.
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We reserve the right to suspend or terminate your access to our website and services if you are found to have violated any of these prohibited uses.
Section 2- Products and Services
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. We reserve the right to change information, descriptions and prices of our products at any time. We also reserve the right to discontinue any product at any time.
Section 3- Prices and Payments
Prices displayed on the website are exclusive of VAT and other taxes, unless otherwise stated. All amounts due to the company should be paid in advance and prior to dispatch for delivery. All payments should be paid in GB Pound Sterling.
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We reserve the right to refuse any order you place with us. We may cancel or limit quantities purchased per person, per household or per order. These restrictions may include orders placed under the same name, the same customer account, the same credit card, and/ or the same billing address. We also reserve the right to limit or refuse order that we deem, in our judgement, to be placed by resellers or distributors.
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In the event we refuse an order, we may attempt to notify you using the following information; email address, phone number, and/ or billing address given when you placed the order.
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You agree to always provide current, complete and accurate purchase and account information for all purchases made through this website. It is your responsibility to ensure account details are all updated before placing orders through this website.
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For further details on order cancellations and refunds, please see our Refunds Policy.
Section 4 - Delivery
We will arrange delivery of the Customer's orders to the delivery address given when placing the order. Delivery dates and times are only estimates and may be subject to change due to circumstances outside of our control.
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It is the Customer's responsibility to ensure there is suitable access for the delivery vehicle. The Customer is solely responsible for arranging and carrying out the safe offloading of the delivered goods. The delivery team will not be liable for any damages that occur during the offloading process, as this is the responsibility of the Customer.
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Risk in the goods passes to the Customer once the goods have arrived at the delivery location, and are ready for offloading. From this point onwards, the customer is fully responsible for handling, storage and use of the goods.
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​If delivery cannot be completed due to lack of access, absence of an authorised recipient, or failure to arrange for offloading, We reserve the right to charge for re-delivery and any additional costs incurred.
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It is the Customer's responsibility to inspect the goods upon delivery, please notify us immediately if there are any issues with your order.
Section 5 - Important Notice of Warranty Exclusions
The products available on our store should only be installed by qualified electricians. We will not be to honour any warranties on any equipment purchased if it has been attempted to be installed by unqualified personnel. Installation of the equipment should be treated like any other electrical works, and could be subject to building control regulations.
Section 6 - Limitation of Liability
We do not guarantee that our website, or any of its functions will be uninterrupted or error-free. To the fullest extent permitted by law, HPC Design & Build Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website.
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Our total liability for any claim arising from a purchase shall not exceed the total value paid by the customer for that specific order.
Section 7 - Intellectual Property
All content included on this website — including text, images, graphics, logos, product descriptions, and other materials — is the property of HPC Design & Build Ltd or is used with permission from relevant rights holders.
You may not reproduce, copy, distribute, modify, or use any part of this website or its content for commercial purposes without our prior written consent.
Nothing on this website should be interpreted as granting any licence or right to use any logo, trade name, or other intellectual property belonging to HPC Design & Build Ltd without our express written permission.
Section 8 - Privacy & Data Protection
By using the website, you agree to the use and collection of your data, as outlined in our Privacy Policy.
Section 9 - Returns, Refunds & Cancellations
Refunds and cancellations are subject to our Refund Policy. Refunds will only be issued in accordance with our policy, and only when the goods have been inspected upon return.
Section 10 - Governing Law & Jurisdiction
These terms and conditions and any separate agreements whereby we provide you with products or services shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Section 11 - Severability
In the event of any part of these terms and conditions are found to be unlawful, void, or unenforceable, that part/ them parts shall be deemed severable, and shall not affect the validity or enforceability of any remaining provisions.
Section 12 - Change of Terms
We reserve the right to update, modify, or replace any part of these terms and conditions at any time. It is your responsibility to check this page periodically for changes. Continued use of the website after updates constitutes acceptance of those changes.
Section 13 - Contact Information
Any questions regarding the terms and conditions should be sent to us at:
or alternatively;
HPC Design & Build Ltd
Old Fire Station,
19 Watergate,
Sleaford
Lincolnshire
NG34 7PG